Privacy Policy · Politique de confidentialité

Privacy Policy

Your privacy matters. Here is how we collect, use, and protect your personal data — in full transparency.

This privacy policy is compliant with the General Data Protection Regulation (GDPR — Regulation (EU) 2016/679) and the French loi Informatique et Libertés n°78-17 du 6 janvier 1978 modifiée.

01 — Data Controller

Data Controller / Responsable du traitement

Organisation
Fédération Française de la Grande Remise (FFGR)
SIRET
924 671 902 00014
Registered office
La Celle-Saint-Cloud, France
Contact email
reservation@ffgrworldwide.com
02 — Data Collected

Personal Data We Collect / Données collectées

We collect the following personal data, exclusively via our contact form submitted voluntarily by the user:

• Full name (nom complet) • Email address (adresse e-mail) • Phone number, if provided (numéro de téléphone) • Message content (contenu du message)

We do not collect sensitive personal data (données sensibles), do not use tracking cookies for advertising, and do not perform automated profiling or decision-making based on personal data.

03 — Purpose & Legal Basis

Purpose of Processing / Finalité et base légale

Your personal data is processed for the sole purpose of responding to your reservation request, enquiry, or booking.

Legal basis: Article 6(1)(b) of the GDPR — processing is necessary for the performance of a contract or pre-contractual steps at your request (traitement nécessaire à l'exécution d'un contrat ou de mesures précontractuelles).

We do not use your data for unsolicited marketing communications.

04 — Data Retention

Retention Period / Durée de conservation

Personal data submitted via the contact form is retained for a maximum period of three (3) years from the date of your last interaction with FFGR Worldwide.

After this period, data is securely deleted or anonymised unless a longer retention period is required by applicable law (e.g. tax, accounting, or legal obligations).

05 — Recipients

Data Recipients / Destinataires des données

Your personal data may be transmitted to the following sub-processors, strictly for the purpose of delivering our services:

• Resend Inc. (email delivery, United States) — transfers governed by Standard Contractual Clauses (SCCs) adopted by the European Commission. • Vercel Inc. (website hosting, United States) — transfers governed by Standard Contractual Clauses (SCCs).

No personal data is sold, rented, or shared with third parties for advertising, marketing, or any commercial purpose unrelated to processing your request.

06 — Your Rights

Your Data Protection Rights / Vos droits

Under the GDPR (Regulation (EU) 2016/679) and the French loi Informatique et Libertés, you have the following rights regarding your personal data:

• Right of access (droit d'accès) — you may request a copy of the data we hold about you. • Right to rectification (droit de rectification) — you may request correction of inaccurate data. • Right to erasure (droit à l'effacement / "droit à l'oubli") — you may request deletion of your data. • Right to data portability (droit à la portabilité) — you may request your data in a structured, machine-readable format. • Right to object (droit d'opposition) — you may object to the processing of your data. • Right to restrict processing (droit à la limitation du traitement) — in certain circumstances, you may request that we restrict processing.

To exercise any of these rights, please contact us at: reservation@ffgrworldwide.com

You also have the right to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL) — the French data protection authority: www.cnil.fr

07 — Cookie Policy

Cookies / Politique de gestion des cookies

This website uses two categories of cookies:

1. Strictly necessary cookies (no consent required) • NEXT_LOCALE — stores your language preference. Functional only. Duration: 1 year. Cannot be disabled without affecting site functionality.

2. Analytics cookies (consent required) • Vercel Analytics — anonymous, aggregated usage data used solely to improve site performance. No cross-site tracking. No personal identification. Duration: session / up to 12 months.

You may accept or decline analytics cookies via the cookie banner displayed upon your first visit. You may withdraw consent at any time by clearing your browser cookies or by adjusting your preferences.

En application de l'article 82 de la loi Informatique et Libertés, les cookies strictement nécessaires ne requièrent pas de consentement préalable. Le dépôt des cookies analytiques est subordonné à votre consentement exprès.

08 — Policy Updates

Updates to This Policy / Mise à jour de la politique

Last updated
June 2026
Dernière mise à jour
Juin 2026

FFGR Worldwide reserves the right to modify this privacy policy at any time to reflect changes in applicable law or our data processing practices. Any material changes will be published on this page with an updated date. We encourage you to review this policy periodically.